I read that each Maintenance Program is customized exclusively for the homeowner. Can you explain the reasoning behind this strategy?

My friends spoke very highly of your historic roofing company and recommended signing up for your Maintenance Program. However, my slate roof is only eight years old. Am I eligible to join the program? 
February 27, 2024
How much can I expect repairs to cost as part of your Maintenance Program? 
February 27, 2024